Frequently Asked Questions
How do I book an appointment?
We have an online booking site on Fresha.
Each month we share the link on Instagram and Facebook for clients to book in their following month’s appointment.
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How do I find you?
We are located on Newton Street in Shortstown, Bedfordshire.
Once you have booked your appointment, full details on how to find us will be sent to you.
What age do I have to be?
Over 18s only. This is due to our personal preference and insurance cover.
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What actually is BIAB™?
"Builder in a Bottle" is a gel that we apply to the natural nail bed to enhance the natural nails' ability to grow and increase strength in clients with particularly brittle nails. They look and feel slightly thicker than regular gel, however the length of time they last is often much greater.
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What products do you use?
We use The Gel Bottle Inc. products as they are the creator of BIAB™ “Builder in a Bottle”. Their products are high quality and only nail professionals can purchase their products. Their products are vegan and free from animal testing. They are accredited by The Vegan Society and PETA.
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For our naked manicure, we use OPI Nail Envy which builds healthy nails and encourages nail growth. OPI are also free from animal testing.
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Do you offer pedicures?
On request, we may be able to accommodate for gel colour on toes however we do not currently offer a full pedicure service.
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Can I buy a gift voucher?
Absolutely! Just contact us and let us know how much you’d like to spend. It can be emailed to you or directly to the recipient.
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Are you insured?
We are fully insured with accredited qualifications in gel manicure application. Our certificates are on display in the studio and can be provided to clients upon request.
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Are you accessible for reduced mobility clients?
We are a home-based salon and therefore access to the apartment is via 2 flights of stairs. If you have reduced mobility and may struggle with the stairs, please do get in touch with us and we may be able to arrange a home visit.
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Is the salon clean and safe?
We ensure high cleanliness of the salon and is sanitised after every client visit. All nail tools are thoroughly cleaned before each treatment. If you would like us to wear a face mask for the appointment, please let us know in the comments when booking your appointment. We ask that if you are feeling unwell, you reschedule your appointment.
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Can I ask for a silent appointment?
Of course! We know that self-care and time for yourself is important. Your nail appointment may be the only thing you do solely for yourself that week or month. If you would like a silent appointment with limited speaking, simply let us know.
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